Public Offer Agreement for the Provision of Services

1. General provisions

This public offer agreement (hereinafter — the Agreement) is the official offer of Daria Sozontova, Sole Proprietor (hereinafter — the Provider) to a natural person (hereinafter — the Client) to conclude an agreement for the provision of psychological counseling services on the terms set out below.

Acceptance of this offer is constituted by booking a consultation and/or paying for the Provider's services.

2. Subject of the agreement

The Provider undertakes to provide the Client with psychological counseling services (hereinafter — the Services), and the Client undertakes to pay for these services.

The Services are provided in the format of individual online consultations via video call or messaging in the Telegram messenger.

3. Cost and payment procedure

The cost of the services is determined by the Provider and agreed with the Client individually before the services begin.

Payment is made:

• In advance, before the consultation begins
• By a method agreed with the Provider (bank transfer, electronic payment systems)

The fact of payment is confirmed by a receipt or proof of payment.

4. Rights and obligations of the Provider

The Provider undertakes to:

• Provide services professionally, with high quality and in full
• Maintain the confidentiality of information received from the Client
• Provide consultations at the agreed time
• Inform the Client in advance if a consultation cannot take place

The Provider has the right to:

• Refuse to provide services in the presence of medical contraindications
• Reschedule a consultation for valid reasons
• Discontinue the provision of services in the event of the Client's systematic violation of the terms of the Agreement

5. Rights and obligations of the Client

The Client undertakes to:

• Pay for the Provider's services in a timely manner
• Attend consultations at the agreed time
• Provide accurate information necessary for the provision of the services
• Notify the Provider in advance if unable to attend a consultation (at least 12 hours beforehand)

The Client has the right to:

• Receive high-quality services in full
• Require confidentiality to be maintained
• Decline the services at any time

6. Cancellation and rescheduling of consultations

The Client has the right to cancel or reschedule a consultation at least 12 hours before it begins without any financial consequences.

In the event of cancellation or non-attendance less than 12 hours before the consultation begins, the cost of the consultation is non-refundable.

The Provider has the right to reschedule a consultation for valid reasons, having notified the Client in advance.

7. Confidentiality

The Provider guarantees the confidentiality of all information received from the Client in the course of providing the services, except in cases provided for by the legislation of the Russian Federation.

Information may be disclosed only with the written consent of the Client or at the request of authorized government bodies.

8. Limitation of liability

Psychological counseling services are not medical services and do not replace treatment by a psychiatrist or psychotherapist.

The Provider is not responsible for the results of consultations that depend on the actions or inaction of the Client.

The Provider is not responsible for technical connection failures beyond the Provider's control.

9. Dispute resolution procedure

All disputes and disagreements are resolved through negotiation.

If a dispute cannot be settled out of court, it is subject to resolution in court in accordance with the legislation of the Russian Federation.

10. Term and amendment of conditions

This Agreement takes effect from the moment the offer is accepted and remains in force until the parties have fully performed their obligations.

The Provider reserves the right to change the terms of this Agreement unilaterally by posting a new version on the website.

11. Provider's details

Daria Sozontova, Sole Proprietor
INN: 20104745
Telegram: @DrDarya_m